|
FAQ R-MAIL
|
|
Questions
|
|
- Username and/or my password aren't recognized ?
|
|
- I can't to connect on my account whereas I use the good
username and the good password ?
|
|
- I have an error "Server Error" when I want to send a mail ?
|
|
- I don't have a recipient "To" in the headings of my mail ?
|
|
- Why the mail takes a long time to be sent when I have an attached file ?
|
|
- Can I attach several files in once when I compose a mail ?
|
|
- Can I remove several files in once when I compose a mail ?
|
|
- Why I have subtype "unknown" in the headings of the file which
I want to download ?
|
|
- Why cells do not appear in my navigator when I visualize my mail ?
|
|
- When I open a popup, this one takes all the screen ?
|
|
- Why, if I send me a mail, the mail in inbox is larger than in sent items ?
|
|
- When I send a mail with attached files exceeding 900 KB, I don't have
a copy in Sent Items ?
|
|
- Does the box "Boxes" in sujets.php have an incidence when one wants
to remove or erase messages ?
|
|
- Why I cannot create a box mail inside another box mail ?
|
|
- Can I import or export address book person towards a customer mail
other than R-MAIL ?
|
|
- Can R-MAIL use a MySQL database on a port other than 3306 ?
|
|
- If I use the address book by a directory ldap and that I want to add
a person to my address book, that causes an error ?
|
|
- If I want to import a person in my address book managed by ldap, it says me
that the importation did not function ? |
|
Responses
|
- Several things are to be checked :
- Check your username and your password.
- Check font size (small, capital).
- Check, in the case of an authentification ldap, to have informed the
good fields.
|
|
|
- Verify in php.ini file your register_globals option is to "On".
|
|
|
- See bugs.txt, if you put somebody in copy of your mail or hidden copy,
the function mail of php generates an error under Windows with a old php version.
|
|
|
- See bugs.txt, if you put an address in the field "Reply to" and that you use
a old php version under Windows, it's normal, the php mail function doesn't function.
Don't put an address in the field "Reply to" and you will have your address of recipient.
|
|
|
- It is due to the php mail function.
|
|
|
- No, you must attach file by file, but of course, you can send several
files in the same mail.
|
|
|
- No, you must remove file by file.
|
|
|
- If subtype is "unknown", it's that the extension was not recognized during
the mail creation. If the mail was created by R-MAIL, it is necessary to go
in the file types_medias.php and to add a type. There is a great already definite
quantity but the majority are not activated. Choose those which will have to be it.
|
|
|
- Simply because the navigator is too old. R-MAIL V.1.0.1 was written, partly,
in xhtml or HTML 5. See the file README.TXT "4 - Old navigators".
|
|
|
- Same response that for question 9.
|
|
|
- They are the headings, less important in Sent items than in inbox make the difference.
Generally, that does not exceed 5 bytes of variation.
|
|
|
- It's a bug of the php IMAP function under Windows.
|
|
|
- No, that doesn't have any incidence, it's not choose a box.
|
|
|
- All depends on your mail server and the system on which it turns.
Certain mail server regards the mail boxes as files and not as directory.
|
|
|
- No, simply because it's not implemented. This service could be made in
a future R-MAIL version.
|
|
|
- Not in version 1.0.1. It could be well that there is a bug in old php versions 4
but I did not check.
|
|
- There are several things to check.
1 - Have the schemas core.schema and cosine.schema in your configuration ldap file.
2 - Have the entry "schemacheck off" in your configuration ldap file.
3 - Have added the schema r-mail.schema in your configuration ldap file.
4 - Not to use accents. Openldap doesn't support them.
5 - Check don't have accents in fields. Ldap doesn't support it.
|
|
- There are several things to check.
1 - Look at the checks stated in answer 18.
2 - Check that the person that you wish to import is not already in your address book.
|
|
